Customer Reviews
| Support Level | Size | Dimensions | Fill Weight | Fill Power / Loft |
| Medium | Standard | 20" x 26" | 33 oz | 700 |
| Queen | 20" x 30" | 39 oz | 700 | |
| King | 20" x 36" | 46 oz | 700 | |
| Firm | Standard | 20" x 26" | 37 oz | 700 |
| Queen | 20" x 30" | 44 oz | 700 | |
| King | 20" x 36" | 53 oz | 700 |
This pillow should be used with a pillow case and a zippered pillow cover/protector at all times. Failure to do so will cause premature wear and invalidate the warranty. A properly covered pillow will help eliminate stains and the build up of body oils, dirt, and dust. This will also help allergy sufferers.
Take your down and feather pillow outdoors periodically and air it or place in the dryer on a low heat/cool cycle. This helps maintain its freshness, fluffiness and insulating qualities.
Prior to use, shake the pillow vigorously to help fluff up the down. It will take about 1 week of use before the outer fabric softens up and the down lofts up to its full potential.
There may be a slight odour as a result of having been stored in the packaging, but it will disappear within the first week of use.
This product should be stored in a dry and well-ventilated closet or room when not in use in order to prevent mildew growth.
Cleaning Instructions:
* A properly maintained pillow should require cleaning approximately once a year, with normal use. It may be cleaned more or less often depending on use.
* Your pillow is covered in 100% cotton and filled with natural down and feather. It will shrink if washed, possibly causing puckering in the stitching and loss of the filling.
* Should your pillow need cleaning, have it DRY CLEANED or PROFESSIONALLY WASHED by a reputable cleaner that specializes in cleaning down and/or feather products.
* DO NOT attempt to machine wash or dry clean this product yourself. If the filling stays even slightly damp, it will clump together and may allow mildew growth.
* Small spots or stains may be removed by holding the fabric away from the filling and using warm water and mild soap. To dry, use a hair dryer on low heat.
QUESTIONS & ANSWERS
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Where can I read the reviews of the pillows?
Every product page has a Reviews section. Click on 'Reviews' under the product images and you'll see the list of reviews pop-out.
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I am mostly a side sleeper but sometimes a back sleeper. I don't like firm pillows. I like the sound of the Gel Microfibre Down Alternative Pillow. It sounds like one I slept on a for a week when away and loved it. I liked the box construction and the "slipperiness" described in your write-up. In one part of your webpage it says this pillow gives medium support, and in another it says soft. Could you please explain? Also looking at write-ups for 3 similar pillows: Down Perfect, Hutterite Down Perfect, and Down Perfect White Feather and Down Pillow. They seem good for side sleepers, but I would not know how to choose between them. Could you please explain differences? Pillow shows stars before you click on a pillow, but clicking on the reviews does nothing. Once I pull up a specific pillow, there are no reviews shown. Could you please tell me how to get to reviews?
While side sleepers typically need a fair bit of support to keep the head, neck and spine evenly aligned, everyone is different! If firm pillows are not for you, I would not consider this Hutterite Down Perfect Pillow, or any of our Down Perfect Pillows for that matter! They're filled mostly with feather, which provides resilient support. They only have a small bit of down, which acts as a buffer against the feather. The differences between the 3 Down Perfect Pillows is most clearly illustrated in our pillow comparison chart. You'll find that the main differences are species and thread count. But the fill weight and support level is the exact same for each, so they perform very similarly.
If you don't like firm pillows, I would imagine the Gel Microfiber should work. It does provide some support, but the fill feels more soft and plush than feather does. The Gel Microfiber is considered a medium support. We do have another Microfiber pillow which is very similar, but it contains less fill, and therefore is considered Soft support.
I would not recommend down pillows, as down is extremely soft and sinky and only provides minimal support. Most side sleepers need more support than down can provide.
As for reviews, when you're on the product page, you'll see a menu underneath the images. One of the menu items is called 'Reviews'. Click that, and it will expand to show you all of the reviews!