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Contact Us

If you have questions or concerns about any of our products and/or services please contact us at anytime through one of the methods below.
We are operating and fulfilling online orders, but our office and showroom is closed to the public indefinitely. We're so sorry for the inconvenience. Please do get in touch via phone, email, or chat and we'll do our very best to assist you!

Telephone: 416.532.3200
We are available to take calls during business hours. If we are closed, please leave a voicemail, and we'll return your call in 1 business day. Alternatively, please fill out the form at the bottom to request a call back, and we'll give you a ring in 1 business day. 

Fax: 416.596.0956

Live Chat: available in the bottom right corner of the screen during opening hours, or to leave a message if we're closed.

Mailing Address:
P.O. Box 310, Station B
Toronto, Ontario M5T 2W2

Head Office:
135 St. Regis Crescent South
Toronto, Ontario M3J 1Y6

Please be advised that our location at 135 St. Regis Crescent S is not a retail store. It houses our manufacturing, shipping, and office teams, but we do not have any product on display. We apologize for the inconvenience! 

Request a Call Back

Hours of Operation

Monday - Friday: 9:30am - 5:00pm EST
Please note, we are closed on the following days in 2024: January 1 - February 19 - March 29 - May 20 - July 1 - September 2 - October 14 - December 25 - December 26

Retailer Locator

For more information on where you can find and purchase Canadian Down & Feather Company products, please call our customer service department at 416.532.3200 or e-mail us at