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Shipping Information

SHIPPING TIMELINES 

We ship on a best effort basis. While not guaranteed, most shipments will arrive within the timelines posted below.

(Please note that if you pay for expedited shipping, we will use that service, but we do require 1-2 business days to prepare and pack the product before it ships).

 

Canada

British Columbia: 6-8 business days

All Other Provinces: 4-7 business days

Territories: 14-20 business days

Please note that UPS and FedEx do not ship to PO Boxes. Canada Post must be used for shipping to PO Boxes.

U.S.A.

48 Contiguous States: 10-14 business days

AK & HI: 14-20 business days

Tracking information may not be displayed while the shipment is in transit from Toronto to the United States.

Mexico

6 - 10 business days.

Tracking information may not be displayed while the shipment is in transit from Toronto to Mexico.

Australia

6 - 10 business days.

International

Variable - please contact us.

*Please see Shipping Updates below for any closures, delays, or other circumstances affecting regular shipping timelines.

SHIPPING COST

*The following information applies only to orders placed on www.canadiandownandfeather.com. Products purchased using third-party vouchers or coupons are subject to different fees.

North America

All orders ship for Free!

All goods are shipped from Canada. US and Mexico Customers, your order should not be subject to duties and taxes upon arrival. However, if you are charged duties, taxes, or import fees, please contact us with your invoice / receipt and we will reimburse you.

Australia

All down products ship for Free! Other products are subject to a shipping fee. If you are ordering a mix of down-filled products and others (feather, microfiber, covers), place an order for your down products, and another, separate order for your other products to access free shipping for the down items.

All goods are shipped from Canada and are duty-free. There is no GST or brokerage fees for orders under $1000 AUD. However, if you are charged duties, taxes, or import fees in error, please contact us with your invoice / receipt and we will reimburse you.

International

The shipping cost for international orders (outside of North America) is calculated at checkout based on the items added to cart. Down-filled products ship for free! All other products are subject to a shipping fee. If you add both down-filled products and other products to your cart, a shipping fee will be added for all items. Therefore, we recommend ordering down products separately from other (feather, microfiber, cover) products to access the benefit of free shipping.

All goods are shipped from Canada. Please note that duties, taxes and/or other import fees may be collected upon delivery.

SHIPPING UPDATES

No updates at this time. 

Questions about order status or tracking? Contact us!