Registration Form
Product ID *
The Product ID number can be found in the upper right corner of the warranty card.
First Name *
First name of the product owner.
Last Name *
Last name of the product owner.
Country *
Afghanistan
Åland Islands
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia, Plurinational State of
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Congo, the Democratic Republic of the
Cook Islands
Costa Rica
Côte d'Ivoire
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands (Malvinas)
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Holy See (Vatican City State)
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran, Islamic Republic of
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea, Democratic People's Republic of
Korea, Republic of
Kuwait
Kyrgyzstan
Lao People's Democratic Republic
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macao
Macedonia, the former Yugoslav Republic of
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia, Federated States of
Moldova, Republic of
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestinian Territory, Occupied
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Réunion
Romania
Russian Federation
Rwanda
Saint Barthélemy
Saint Helena, Ascension and Tristan da Cunha
Saint Kitts and Nevis
Saint Lucia
Saint Martin (French part)
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten (Dutch part)
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the South Sandwich Islands
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen
Swaziland
Sweden
Switzerland
Syrian Arab Republic
Taiwan, Province of China
Tajikistan
Tanzania, United Republic of
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
United States Minor Outlying Islands
Uruguay
Uzbekistan
Vanuatu
Venezuela, Bolivarian Republic of
Viet Nam
Virgin Islands, British
Virgin Islands, U.S.
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Province/State
Province, territory or state of the product owner.
Province/State
Province, territory or state of the product owner.
Alberta (AB)
British Columbia (BC)
Manitoba (MB)
New Brunswick (NB)
Newfoundland and Labrador (NL)
Northwest Territories (NT)
Nova Scotia (NS)
Nunavut (NU)
Prince Edward Island (PE)
Saskatchewan (SK)
Ontario (ON)
Québec (QC)
Yukon (YT)
Alabama (AL)
Alaska (AK)
Arizona (AZ)
Arkansas (AR)
California (CA)
Colorado (CO)
Connecticut (CT)
Delaware (DE)
District of Columbia (DC)
Florida (FL)
Georgia (GA)
Guam (GU)
Hawaii (HI)
Idaho (ID)
Illinois (IL)
Indiana (IN)
Iowa (IA)
Kansas (KS)
Kentucky (KY)
Louisiana (LA)
Maine (ME)
Maryland (MD)
Massachusetts (MA)
Michigan (MI)
Minnesota (MN)
Mississippi (MS)
Missouri (MO)
Montana (MT)
Nebraska (NE)
Nevada (NV)
New Hampshire (NH)
New Jersey (NJ)
New Mexico (NM)
New York (NY)
North Carolina (NC)
North Dakota (ND)
Ohio (OH)
Oklahoma (OK)
Oregon (OR)
Pennyslvania (PA)
Puerto Rico (PR)
Rhode Island (RI)
South Carolina (SC)
South Dakota (SD)
Tennessee (TN)
Texas (TX)
Utah (UT)
Vermont (VT)
Virginia (VA)
Virgin Islands (VI)
Washington (WA)
West Virginia (WV)
Wisconsin (WI)
Wyoming (WY)
Address *
Street address of the product owner.
City *
City of the product owner.
Postal/Zip Code
Postal or zip code of the product owner.
Phone No. *
Telephone number where the product owner can be reached.
E-mail Address *
Email address of the product owner.
Date of Purchase *
Date the item was purchased.
MM
01
02
03
04
05
06
07
08
09
10
11
12
DD
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
YYYY
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
Invoice No. *
Please provide an invoice number, receipt number, order ID, order number, or voucher code.
Name of Authorized Distributor *
Name of the store or website from which the item was purchased.
I agree to receive occasional communications, including promotions, from Canadian Down & Feather Company
We stand behind our products. All Canadian Down & Feather Company products feature a warranty against manufacturing defects from the date of purchase, provided proper care is given to it and manufacturer's suggested care instructions have been followed.
Warranty Details
The warranty period varies by product. You can find the warranty period for your product on the product packaging or in the description on the product web-page.
The warranty is not transferable and limited to repair or replacement only and there are no other expressed and implied warranties.
The warranty does not cover shipping charges to Canadian Down & Feather Company. If product is repaired or replaced under warranty, Canadian Down & Feather Company will cover the cost of shipping back to the customer.
If the damage is determined by Canadian Down & Feather Company to be the result of normal wear and tear, an accident, or abuse then repairs may be made at a reasonable cost.
How do I register my warranty? Every product is packaged with a warranty card which is printed with a unique product ID. You can fill out the warranty card and mail it to us at the address on the card.
Alternatively, you may register your warranty online, by filling out the form on this page. (Need help filling out this form, or seeing an error message? Contact us )
It is important that you retain your original purchase receipt, warranty card, and any labels and/or packaging. You may be asked to present these in order to validate your warranty at time of service.
What is a manufacturing defect? Any defect or damage caused by the manufacturer (that’s us!) qualifies as a manufacturing defect. It’s important to inspect your product carefully as soon as you receive it to identify any such defects. It’s also important to care for and protect your product properly. Failure to do so will invalidate the warranty. For example, unfinished or loose seams, a missing corner loop, an empty section of a duvet, or a significantly leaky shell would be manufacturing defects. Issues caused by the customer such as normal wear and tear, spills, stains, rips, down shifting with use, or shrinkage in the washing machine, are not covered under warranty.
How do I make a warranty claim?
If your product is defective or damaged, please email us at info@canadiandownandfeather.com . Please provide your name, order number and a detailed description of the problem. Please also attach photos of the product that illustrate the issue as much as possible. It is very important that we receive notice of your claim via email before we receive the product to ensure it is directed to the right person once it arrives.
Once we acknowledge receipt of the email, you may ship your product to us at 135 St. Regis Crescent South, Toronto, ON M3J 1Y6 Attn: Warranty Department. Your warranty does not cover inbound shipping. The customer is responsible for the shipping cost to Canadian Down & Feather Company. We will inspect your product and notify you of the resolution. If a manufacturing defect is identified, we will repair or replace the product and ship the product back to you at our cost. If the damage is determined by Canadian Down & Feather Company to be the result of normal wear and tear, an accident, or abuse, we may offer to repair the product at a reasonable cost and the return shipping will be paid by the customer.