Skip to content

Up to 25% off all pillows! SALE ENDS IN:

Cart

Your cart is empty

Pillows

Please take a few minutes to read carefully, the following instructions. If your pillow is properly cared for, it will last you a lifetime.

  1. Inspect this product carefully before using it. Should there be anything obviously wrong, return it to the store.
  2. This pillow should be used with a pillow case and a pillow cover/protector with a zipper at all times. Failure to do so will cause premature wear and invalidate the warranty.
  3. A properly covered pillow will help eliminate stains and the build up of body oils, dirt, and dust. This will also help allergy sufferers.
  4. Periodically take your down and/or feather pillow outdoors and air it or place in the dryer on a low heat/cool cycle. This helps maintain its freshness, fluffiness and insulating qualities.
  5. Prior to use, shake the pillow vigorously to help fluff up the down and/or feather. It will take about 1 week of use before the outer fabric softens up and the down and/or feather lofts up to its full potential.
  6. There may be a slight odour as a result of having been stored in the packaging, but it will disappear within the first week of use.
  7. This product should be stored in a dry and well-ventilated closet or room when not in use in order to prevent mildew growth.

Cleaning Instructions:

  • A properly maintained pillow should require cleaning approximately once a year, with normal use. It may be cleaned more or less often depending on use.
  • Your pillow is covered in 100% cotton and filled with natural down and/or feather. It will shrink if washed, possibly causing puckering in the stitching and loss of the filling.
  • Should your pillow need cleaning, have it DRY CLEANED or PROFESSIONALLY WASHED by a reputable cleaner that specializes in cleaning down and/or feather products.
  • DO NOT attempt to machine wash or dry clean this product yourself. If the filling stays even slightly damp, the down and/or feather will clump together and may allow mildew growth.
  • Small spots or stains may be removed by holding the fabric away from the filing and using warm water and mild soap. To dry, use a hair dryer on low heat.