Refund Policy Exceptions
Products purchased on BOGO:
(Buy 1 Pillow, Get the 2nd Pillow 50% Off)
No discount code required. The discount will be automatically applied to the item of lesser value during checkout.
Products can be mix-and-matched but must be in multiples of 2 to qualify.
If the product of lesser value is returned, the refund will be issued in the amount paid. If the product of greater value is returned, the refund will be issued in the amount paid, minus the discount applied to the pillow of lesser value.
No price adjustments will be provided for previous orders.
Please note there is no BOGO promotion running currently!
Gift cards are not eligible for refund. Products purchased using a gift card will be refunded to the gift card and not to any other form of payment.
Custom work is final sale and not eligible for refund. Custom products are products that are made to order and are not available to purchase on the website. They may include, but are not limited to, products of custom sizes, weights, blends of fill, or combinations of materials.